The scientist Albert Einstein is reputed to have said that the definition of insanity is doing the same thing over and over again and expecting different results. This idea can be applied usefully to self help.
Can you think of a situation where you repeatedly act in the same way in a similar situation and each time it produces the same or similar unwanted results? If so, then the next time that situation arises, try acting in a different way (perhaps in a way which is almost the opposite of how you might have acted habitually - e.g. try being quiet when before you would have shouted). If the results are any better then consider acting in that new way again in future.
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